Refunds & Returns
1. remember, the product should not be used, and the original packaging needs to be retained;
2. you will need all documents about making and receiving the purchase – receipts etc.;
3. if you really wish to return your purchase to us, email@example.com and we’ll provide you with a refund template that you can fill in, and we can arrange how and when you’ll return the product;
4. after receiving the return, we’ll send a refund to your bank account over the next 30 days.